🏥 Module 4

Health insurance (Krankenkasse)

⏱ approx. 50 min.  ·  No prior knowledge needed
🔒 Your privacy on Claude You can sign up for Claude with an invented or impersonal email address – this is perfectly fine. You don't need to enter or upload any personal information. Even without real data, you can use all the exercises and prompts in this course – simply replace the placeholders with fictional examples. Your privacy comes first.

Key terms

TermWhat does it mean?
Franchise (Deductible)The amount you pay yourself first each year. Standard: 300 francs, maximum: 2,500 francs.
Selbstbehalt (Co-payment)10% of further costs after the deductible – max. 700 francs per year.
Prämie (Premium)The monthly amount you pay to the health insurer.
IPV (Premium reduction)State support for people with low incomes – Individuelle Prämienverbilligung.
Calculate your own costs
[Please reply in English using simple, plain language. Avoid jargon – if you use technical terms, explain them immediately.]

I have a deductible (Franchise) of 1,500 francs and my medical costs totalled 2,200 francs.
How much do I pay myself and how much does my health insurance cover?

Applying for premium reduction (IPV)

💡 Who is eligible?
  • IV (Invalidenversicherung) pensioners: usually eligible – apply now!
  • People receiving Sozialhilfe: IPV is often handled automatically.
  • Young people up to age 25 in training: have their own IPV rates.
Apply for IPV
[Please reply in English using simple, plain language. Avoid jargon – if you use technical terms, explain them immediately.]

I live in Canton Basel and receive an IV pension of 1,600 francs per month.
My health insurance premium is 420 francs per month.

Am I entitled to the premium reduction (IPV)?
What do I need to do and what documents do I need?

Checking and contesting invoices

Understand an insurance statement
[Please reply in English using simple, plain language. Avoid jargon – if you use technical terms, explain them immediately.]

My health insurance refused a treatment. The statement says: [Paste text here]

What does this mean and can I file an appeal (Einsprache)?

Switching health insurance (Kassenwechsel)

You can switch health insurance once a year. The basic insurance (Grundversicherung) is the same with all insurers – only the premiums differ.

When to cancel?Deadline
Switch from 1 JanuaryCancel by 30 November (registered letter)
Switch from 1 JulyCancel by 31 March
If premiums increaseSpecial cancellation possible by end of November
💡 Tip
  • Official premium comparison: priminfo.admin.ch
  • Claude can draft the cancellation letter (Kündigungsschreiben) for you.
Cancellation letter
[Please reply in English using simple, plain language. Avoid jargon – if you use technical terms, explain them immediately.]

I want to switch health insurance.
My name: [Name], I live in Basel.
Current insurer: [Name of insurer]
Cancellation date: 31 December

Please write a formal cancellation letter (Kündigungsschreiben) in German.

✓ Module 4 completed

Well done! Click «Next» to go to the next module.

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